Last updated: June 2026
We want FrontLead to genuinely help your business. This policy explains how billing and cancellations work.
You may cancel your FrontLead subscription at any time by emailing frontleads.co@gmail.com. There are no contracts and no cancellation fees. Your access will continue until the end of your current billing period.
All subscription fees are non-refundable once your FrontLead number has been provisioned and your account is active. Because we immediately purchase and configure a dedicated phone number for your business upon sign-up, we are unable to offer refunds after setup is complete. If you cancel during your 7-day free trial before your number is activated, you will not be charged. If you believe you were charged in error, contact us within 48 hours at frontleads.co@gmail.com and we will review your case.
If FrontLead is not functioning correctly due to an issue on our end, contact us immediately so we can resolve it. In cases of extended service outages caused by us, we may issue a partial credit at our discretion.
For billing questions or refund requests, email frontleads.co@gmail.com.