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Terms of Service

Last updated: June 2026

These Terms of Service ("Terms") govern your use of FrontLead (frontlead.live). By signing up for or using FrontLead, you agree to these Terms.

Service Description

FrontLead provides an automated SMS response service for HVAC and home-service businesses. When a customer call to your dedicated FrontLead number goes unanswered, the service sends an automated text response and captures job details on your behalf.

SMS Messaging Terms

By using FrontLead, you and your customers may receive SMS text messages as part of the service. Message frequency varies. Message and data rates may apply. Recipients may reply STOP at any time to opt out of further messages. Carriers are not liable for delayed or undelivered messages.

Subscription & Billing

FrontLead is billed on a recurring monthly basis through our payment processor, Paddle. Plans and pricing are listed on our website and are subject to change with notice. You may cancel your subscription at any time by emailing frontleads.co@gmail.com; cancellation takes effect at the end of the current billing period.

Acceptable Use

You agree not to use FrontLead to send unlawful, deceptive, harassing, or abusive messages, or to use the service in violation of applicable telecommunications or consumer protection laws.

Limitation of Liability

FrontLead is provided "as is" without warranties of any kind. We are not liable for missed leads, lost business, or damages arising from service interruptions, message delays, or carrier issues beyond our control.

Changes to These Terms

We may update these Terms from time to time. Continued use of FrontLead after changes are posted constitutes acceptance of the revised Terms.

Contact Us

Questions about these Terms can be sent to frontleads.co@gmail.com.